Shipping & DOA Policy
Shipping Method - To minimize stress and to ensure optimal health, all livestock is shipped FedEx Priority Overnight. FedEx Priority Overnight service guarantees that any shipment will be delivered anywhere in the country by 10:30am - 12 noon the next day (rural areas excluded). For more information please see Shipping Information/FedEx or go to www.fedex.com for a detailed explanation of Priority Overnight shipping procedures and policies.
USPS Delivery option does not gaurentee delivery date. No DOA is applied to USPS deliveries if delayed past 4 days.
All orders will be shipped in insolated/tempertured controlled boxes to insure the health of live stock during its travel. We are not accountable for any shipping delays.
Return & Exchange Policy
Dead On Arrival (DOA) will be replaced or a store credit will be given on some occasions, the payment will be refunded back in the original payment method at our discretion. Buyer must pay shipping on any claims. DOA must be claimed by sending pictures and vido within 1 hr of receiving/unpacking.